DIF Broker, SA, its subsidiaries and branches (hereinafter, "DIF Broker"), registered and monitored in various jurisdictions, adopted a series of measures to protect the privacy of customers and users of the DIF Broker website, with the firm intention of demonstrating their commitment and respect to the simultaneous protection of confidentiality and privacy of the information entrusted to them, both by current and potential clients, ensuring the protection and proper use of personal data ("personal data") transmitted to them, and having prepared this Privacy and Data Protection Policy. These policies apply to companies and websites owned and/or managed by the DIF Broker entities.
1. Collection and Processing of Personal Data:
DIF Broker Sociedade Financeira de Corretagem S.A.
Headquarters - Rua António Cardoso, 601/613 Lj. 8 4150-083 Porto, Portugal
Office – Av. da Liberdade 244-4º 1250-149, Lisboa, Portugal
Spain Branch – Av. de la Industria, 4 Natea Bus. Park, Ed 2, Esc 2, 2º, (28108 Alcobendas) Madrid, Spain
Uruguay Branch - DIF Markets Agente de Valores, S.A.
Zonamerica Bussiness Park – Edificio @1 Of 109 CP 91600– Montevideo, Uruguay
DIF Broker appointed a Data Protection Officer with whom you can contact by letter sent to the aforementioned addresses, attaching a document proving your identity, as appropriate, with the subject: Data protection - DP Data.
You can also send it to the electronic address for data protection, attaching also a document proving your identity: [email protected]
Likewise, within the scope of the Personal Data Protection Law, the client has the right to oppose to the use of the information he/she has provided for marketing initiatives, to receive informative communications, or to be included in lists or information services. In order to exercise this right of opposition, the client must state his/her willingness to be removed from the aforementioned database for marketing initiatives, at the "Unsubscribe" option in automatic notifications. The client's e-mail available during the account opening process is used to communicate events related to the products and services offered to the client. You may only remove this email for marketing initiatives.
DIF Broker shall process the client’s personal data in accordance with the principles established in the legislation on protection of personal data, in particular, with the provisions of EU Regulation 2016/679 of the European Parliament and Council, dated April 27 (General Regulation on Data Protection), enforceable as of May 25, 2018.
2. Personal Data Protection:
3. Security of Personal Data:
DIF Broker has a set of technologies for the protection of personal data provided by its customers against possible illicit practices developed through unauthorized access, use, or disclosure of such data. When such protection is considered necessary, DIF Broker proceeds, for example, to the storage of said personal data in computer systems with limited access. In addition, DIF Broker ensures that stored personal information is protected by encryption due to the adoption of the SSL (Secure Socket Layer) protocol.
6. Exercise of Rights:
Clients may exercise their rights and, in general, consult all questions related to the processing of their personal data to the Data Protection Manager or through the Claims Service, by sending an email to [email protected].
If you wish to file a claim, you can contact the e-mail address [email protected] or by post to the aforementioned addresses.
You may also file a complaint with the Spanish Agency for Data Protection. You may obtain the necessary information at www.agpd.es.